How can we help?
Find quick answers to common Clanexa questions, learn how to use the app, and contact support when you need a hand.
Getting started with Clanexa
Create your account in the mobile app, add your family details, and choose the child profile you want to organize school information for.
Adding and managing children
Clanexa keeps school updates organized around child profiles, so each child's tasks, events, and reminders stay easier to follow.
Capturing school information
Use Capture in the app to add school circulars, notices, homework sheets, timetables, PDFs, images, and other supported files.
Sharing to Clanexa
Share supported PDFs, images, and plain text with Clanexa from your phone, then choose the child the information belongs to.
Today and Updates
Today highlights what needs attention now. Updates keeps processed school information in one calm place so you can review details when needed.
Notifications
Clanexa can show helpful reminders for school tasks and events. You can manage notification permissions through your phone settings.
Sign-in, password, and account help
If you cannot sign in, use the password reset option in the app. For account questions, contact Clanexa Support from the email connected to your account.
Privacy and account deletion
Learn how Clanexa protects family school information in our Privacy Policy and how to request account deletion on our Delete Account page.
Still need help?
Email Clanexa Support and we will help as soon as we can.
